Resources
Senior Resources in Jacksonville, FL
Insurance is only one piece of aging well in Northeast Florida. This page collects local programs and agencies Jacksonville seniors often need: benefits counseling, transportation, meals, and the hospital systems that decide which Medicare networks make sense.
These questions come up alongside plan reviews, so we keep the list in one place. If you need something that isn't here, call and ask. We'll point you toward the right office.
- Benefits counseling and Medicare help
- Senior centers, transit and meal programs
- Local hospitals and community clinics
Search this site
Look up a plan type, an enrollment deadline or a question in plain English.
Benefits counseling and Medicare help
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Florida SHINE (Serving Health Insurance Needs of Elders)
Florida's free, unbiased Medicare counseling program. ElderSource offers SHINE. Call 1-800-963-5337 for free Medicare counseling.
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ElderSource
The Area Agency on Aging for Baker, Clay, Duval, Flagler, Nassau, St. Johns and Volusia counties. Call the Elder Helpline at 1-888-242-4464 for help with meals, in-home support, caregiver support and long-term care questions.
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Medicare.gov
The official plan finder, coverage rules and enrollment windows straight from CMS.
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Social Security Administration, Jacksonville area
Retirement and disability benefits, Part A and Part B enrollment, and Extra Help applications. Jacksonville has North and South field offices. Apply online at ssa.gov or call 1-800-772-1213.
Senior centers, transit and daily living
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Jacksonville senior centers
The City of Jacksonville Senior Services Division runs senior centers, including Mandarin, Frances Padgett Arlington, Bennie Furlong Beaches, Lane Wiley, Jim Fortuna, Riverview and Oceanway. Call 904-255-5400.
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JTA, Connexion and ReadiRide
Seniors 65 and older ride JTA fixed-route buses free with a Florida driver license or ID. Medicare card holders can get a reduced fare with a Reduced Fare ID STAR Card. Connexion offers door-to-door rides for certified riders. Call JTA at 904-630-3100 to confirm current fares and services.
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Jacksonville Public Library
Jacksonville Public Library has branches across the city with free public computers.
Local health systems
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Baptist Medical Center Jacksonville
The hospital at 800 Prudential Dr in the San Marco area has a Comprehensive Stroke Center. Check that it is in network before you pick an Advantage plan.
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UF Health Jacksonville and Mayo Clinic in Florida
UF Health Jacksonville is a Level I adult trauma center. Mayo Clinic in Florida accepts Original Medicare. Check your plan's network before you choose coverage.
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Jacksonville VA clinics
The North Florida/South Georgia VA system has clinics in Jacksonville, including the Jacksonville 1 VA Clinic and Jacksonville 2 VA Clinic.
Check your hospital before you switch plans
Networks change every year. If you use Medicare Advantage in Jacksonville, confirm Baptist Medical Center Jacksonville or UF Health Jacksonville is still in network for the new plan year.
Programs can lower your drug costs
Extra Help and Medicare Savings Programs reduce Part D costs for qualifying incomes. SHINE at 1-800-963-5337 can help you apply, and we can walk you through whether you're likely to qualify.
Jacksonville Senior Insurance is not affiliated with or endorsed by any government agency. This directory is provided as a community reference. Contact each organization directly for current hours, eligibility and services.
Coverage guides
Questions about a program or your coverage?
We'll point you to the right office to call, and review your plan while we're at it.