Resources
Jacksonville Senior Resources
Coverage is only part of aging well in Northeast Florida. These Jacksonville senior resources cover the agencies and programs our clients ask about most: benefits counseling, transportation, library programs, and the hospital systems that shape which Medicare network makes sense.
This list gets updated as we hear about it, but if you need something that isn't here, call us. We'll point you toward the right office in Duval, Clay or St. Johns county.
- Benefits counseling through ElderSource and Florida SHINE
- Transportation, libraries and county senior centers
- Hospital senior services across Northeast Florida
- Florida-Licensed Advisor
- Local Help in Duval, Clay & St. Johns
- No-Cost Plan Checkup
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Look up a plan type, an enrollment deadline or a question in plain English.
Benefits counseling and Medicare help
ElderSource (Area Agency on Aging for Northeast Florida)
Covers Duval, Clay, St. Johns, Nassau and Baker counties. Handles benefits screening, care coordination and referrals for seniors and caregivers. Search "ElderSource Jacksonville" for current contact hours.
Florida SHINE (Serving Health Insurance Needs of Elders)
Florida's free SHIP counseling program. Volunteers help you compare Medicare Advantage, Medigap and Part D plans with no sales pitch attached. Look up your local SHINE office through the Florida Department of Elder Affairs.
Duval County Council on Aging programs
Local aging services and senior program referrals for Jacksonville and Duval County; ask ElderSource for the current program directory serving this area.
Transportation, libraries and daily living
JTA Connexion paratransit
Door-to-door transit for riders who can't use a standard JTA bus route, including trips to medical appointments across Jacksonville. Check jtafla.com for eligibility and booking details.
Jacksonville Public Library branches
Branches across Duval County offer computer access, technology help and quiet space for paperwork; several host benefits counseling sessions and community events for seniors.
Clay County and St. Johns County senior centers
Both counties run senior centers with meals, fitness classes and social activities. Contact the Clay County Council on Aging or St. Johns County Council on Aging for locations near Fleming Island, Orange Park or World Golf Village.
Local hospital senior services
Baptist Health senior services
Baptist Medical Center Jacksonville (Southbank), Baptist South and Baptist Beaches offer senior health programs and screenings. Confirm network status before choosing a Medicare Advantage plan.
UF Health Jacksonville senior services
Full-service hospital with geriatric care and specialty clinics serving Jacksonville and surrounding counties.
Ascension St. Vincent's and community clinics
Additional hospital and primary care options around Riverside and Southside; check with your plan for current in-network status.
Check your hospital before you switch plans
Networks shift every plan year. If you're on Medicare Advantage in Jacksonville, confirm Baptist Health or UF Health Jacksonville is still in-network before you enroll in something new.
Ask about programs that lower drug costs
Extra Help and Medicare Savings Programs can cut your Part D costs if your income qualifies. We can walk through whether that applies to you.
We are not affiliated with or endorsed by Medicare or any federal or state agency. Anything shown here is educational. For an official answer, contact Social Security, Medicare.gov, or Florida's SHINE program.
Coverage guides
Medicare in Jacksonville, FL
Advantage vs. Medigap, turning 65, and prescription coverage.
Read: Medicare in Jacksonville, FLFinal Expense Insurance
Fixed-rate burial coverage for Jacksonville and Duval County families.
Read: Final Expense InsuranceAbout Jacksonville Senior Insurance
Independent, local, and free to work with.
Read: About Jacksonville Senior InsuranceNo pressure, no obligation
Not sure which office to call?
Tell us what you need and we'll point you the right way, or review your plan while we're at it.